Commercial HVAC & Refrigeration
A mobile field service management solution helps commercial service providers improve customer service and automate processes that increase productivity and operational efficiency. That’s a formula for top line growth.
- Respond quickly to emergency service calls, knowing instantly which tech is closest and who has the right skills for the job.
- Increase productivity (number of jobs billed) by 20-30% within the first six months by automating scheduling and dispatch functions.
- Improve first-time resolutions by 60 – 75% by providing field workers with instant access to information and expert resources from the job site.
- Customer portal reduces admin burden by letting customers place their own service requests and track open jobs.
- Introduce new services quickly with custom-configurable fields and workflows.
- Document safety and compliance conformance with time and geo-stamped photos and videos from the job site and editable forms.
- Schedule the right crew to the right job with Smart Scheduling.
Visit our Resources page to learn more about FieldAware’s benefits.